Returns/Refunds Policy
NGMA Membership Cancellation by Participant
Requests for membership cancellations will not be honored.
NGMA Event Cancellation Policy
Event Cancellation by NGMA
NGMA reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
If NGMA cancels an event, registrants will be offered a full refund. NGMA is not responsible for individual expenses related to the event (i.e. hotel, flight, car rental, etc.).
Should circumstances arise that result in the postponement of an event, NGMA has the right to either issue a full refund or transfer registration to the same event at the new, future date.
Event Registration Cancellation by Participant
The deadline to receive a refund for your registration is 30 business days before the event. From the time of paid registration through the 31st business day before the event, attendees may elect to cancel their registration and receive a full refund less a $25 service fee plus any processing fees.
All refund requests must be made by the company or attendee, and will be accepted via fax or email. Refund requests must be received by the stated cancellation deadline and must include the name of the company and attendee. Cancellations received after the stated deadline will not be eligible for a refund.
These above policies apply to all NGMA events unless otherwise noted in event materials. Please read all individual event materials thoroughly for any specific policies, as most events list a specific cancellation date.